Reference

How ganduslot Handles Your Personal Data

This privacy policy tells you exactly what data we collect when you open an account, use DANA, OVO, or GoPay to fund your wallet, and browse our lobby.

Account data collected at registrationWallet activity via DANA, OVO, GoPayCookie and device tracking explainedYour right to access or remove dataContact us to update your records

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access the data we hold on your account, request a correction, or ask us to delete your records, there are three ways to get in touch. We aim to respond to all data-related requests as promptly as we can, and we will confirm receipt when your message arrives.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption across all account pages and payment flows — this covers the screen where you enter your DANA, OVO, or GoPay details as well as your login session. Beyond encryption, here is how we approach the four areas that matter most to your privacy.

Cookie Usage We use session cookies to keep you logged in and analytics cookies to see which lobby sections are visited most. You can adjust cookie preferences through your browser settings at any time.

Account Security Login attempts trigger an OTP sent to your registered mobile number. Any session from an unrecognised device is flagged before access is granted to your wallet or account history.

Data Retention We keep active account records for as long as your account remains open. Once an account is closed, we retain only what local law requires, then delete the remaining personal data.

Requesting Changes To correct, export, or remove your data, contact us through live chat or email with your account email address. We will confirm your identity before making any changes.

What We Collect and Why We Use It

ganduslot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with ganduslot, we collect the details you enter — name, email address, and the mobile number tied to your account. When you make a deposit or withdrawal through DANA, OVO, or GoPay, we log the transaction reference and amount so your wallet history

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stays accurate and disputes can be resolved. We also collect device information — your browser type, IP address, and session timestamps — to keep your account secure and flag unusual access attempts. This data is used only to operate your account, process payments, and meet the
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obligations that apply to us under local law in eligible regions. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those providers need to complete your transaction —
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nothing more. If you access our lobby from Jakarta or Surabaya, the same data practices apply regardless of the device you use. Retention periods depend on account status and applicable local law; we remove inactive account data in line with those requirements. Availability of our service
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depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how your data is handled on this platform. If your question is not here, reach out through live chat or the email address in your account settings.

We collect your name, email address, and mobile number at registration. If you deposit via DANA, OVO, or GoPay, we also log the transaction reference tied to your wallet.

We share data only with payment processors — DANA, OVO, GoPay — and only the information they need to complete your transaction. We do not sell your data to advertisers or marketers.

Send a request through live chat or the support email shown in your account settings. Include your registered email address so we can locate and send your records securely.

Yes. Contact support via live chat or email with a deletion request. We will process it in line with applicable local law, which may require us to retain certain records for a set period.

All payment pages run over SSL encryption. Data passed to DANA, OVO, or GoPay is limited to what each provider needs to authorise your transaction — your full account profile is not shared.

We use session cookies for login continuity and analytics cookies to understand lobby usage. You can turn off non-essential cookies through your browser's privacy or cookie settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appganduslot App InfoLombok Lagoon Megaways

How ganduslot Handles Your Personal Data

How to Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy Rights

01 What personal data does ganduslot collect when I register?

02 Does ganduslot share my data with third parties?

03 How can I access the data ganduslot holds about my account?

04 Can I ask ganduslot to delete my personal data?

05 How does ganduslot protect my data during DANA, OVO, or GoPay transactions?

06 What cookies does ganduslot use and how do I control them?

Privacy Policy

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